Reflexology appointments are non refundable. If you cannot attend a scheduled appointment, you can reschedule for an alternative date. If you need to reschedule a reflexology appointment, please provide a minimum of 24 hours’ notice. Please note cancellations through phone or email will not be accepted, they must be done through the booking system or via your booking confirmation email.

A cancellation charge equal to the full value of the treatment will be incurred if less than 24 hours’ notice is given.

Cancellation charges will be automatically debited from your bank card held on file and are applicable for all cancellations, rescheduled appointments, or none attendance of appointments, within the 24 hour time frame.

Maternity reflexology:

Providing we are notified of the cancelled appointment, there is no cancellation charge if you cancel due to going into labour or due to a maternity related hospital admission. If you have paid for the treatment in advance, you can reschedule for a post natal reflexology session or use the credit towards a barefoot baby course.

Gift vouchers & promotions:

Gift vouchers, discount vouchers, offers and promotions cannot be used in conjunction with any other offer or voucher.

Terms and conditions:

Vouchers are valid for 1 year from date of purchase.
Vouchers are non-refundable.
Vouchers can only be used for the treatment specified on the voucher.
Vouchers will not be extended if they are not redeemed before they expire.


Advanced payment is required for all courses and classes to secure your place.

Baby Massage & Yoga courses:

Unfortunately, we are unable to offer refunds for missed classes. However, we will try to accommodate a replacement class if there are available spaces and at least 24 hour’s notice is provided (limited to 1 replacement class per course). Courses are non refundable once booked. If you need to change your booking, please provide at least 7 days notice to transfer your place onto another course.

Courses paid in instalments must be paid in full at least 7 days prior to start date. By paying the first instalment you are consenting for the second instalment to be debited from your card 7 days before the course start date. Failure to complete payment may results in your place being passed to somebody else. Deposits are non refundable.

Pregnancy Yoga – Drop in classes:

Classes are non refundable. If you need to re schedule a class please provide 24 hour’s notice.


My Holistic strictly adhere to the guidelines for Health & Safety Regulations (1974) and the FHT Code of Ethics and Conduct. Therefore, My Holistic take no responsibility for any loss or injury to clients and their personal property during the courses, classes, treatments and home visits.